We believe loyalty should always be rewarded.

As you continue to spend with us to take care of your skin, hair, and beauty needs, you can advance to the next membership tier to enjoy more privileges and rebates in accordance with your membership tier.

We believe loyalty should always be rewarded.

As you continue to spend with us to take care of your skin, hair, and beauty needs, you can advance to the next membership tier to enjoy more privileges and rebates in accordance with your membership tier.

TIERED MEMBERSHIP

TIERED MEMBERSHIP

REFER A FRIEND

REFER A FRIEND

ENHANCED
BIRTHDAY TREATS

ENHANCED BIRTHDAY TREATS

CROSS BRAND PERKS

CROSS BRAND PERKS

Now, enjoy up to 12% rebates with Ice’s Secret Diamonds Club Membership Programme.

  • Tiered Membership: Receive tier entry rewards and more!

    Refer A Friend: With every friend who joins the club, you receive a $10 voucher!
  •  
  • Reviews help others to find products that are suitable for their skin, and also earns you points. 5 points are awarded for each review. Receive additional 5 points if you attach photos of your skin to the review. Thank you for sharing your experience!
  •  
  • • Enhanced Birthday Treats: Enjoy 10% off on your birthday month and extra treats as you advance to the next membership tiers.
  •  
  • Cross Brand Perks: Enjoy exclusive discounts and perks from collaborating brands.

Now, enjoy up to 12% rebates with Ice’s Secret Diamonds Club Membership Programme.

  • Tiered Membership: Receive tier entry rewards and more!

    Refer A Friend: With every friend who joins the club, you receive a $10 voucher!
  •  
  • Reviews help others to find products that are suitable for their skin, and also earns you points. 5 points are awarded for each review. Receive additional 5 points if you attach photos of your skin to the review. Thank you for sharing your experience!
  •  
  • • Enhanced Birthday Treats: Enjoy 10% off on your birthday month and extra treats as you advance to the next membership tiers.
  •  
  • Cross Brand Perks: Enjoy exclusive discounts and perks from collaborating brands.
  • *Earn 5 points for every $1 spent on icesecret.co. Kindly refer to our FAQ for exclusions that may apply.


    Your membership tier is determined by yearly spendings. Each tier is valid for one year, and every time you enter a new tier, the membership period will renew for another 365 days.

Frequently Asked Questions

Frequently Asked Questions

How do I get $15 off my first purchase?

1. Click on the pink #ICESECRETCLUB icon on the bottom right of our website.

2. Create an account.

3. 'Earn Points' > Click on 'Follow on Instagram (Valid for 1st Order)'.

4. Follow @icesecret.co on Instagram.

5. #ICESECRETCLUB Icon > 'Get Rewards'.

6. Copy the unique code generated for you and apply it at checkout under the 'Gift card or discount code' field to utilise it.

This $15 off first order voucher is applicable even on promotional items/ bundles.

1. Click on the pink #ICESECRETCLUB icon on the bottom right of our website.

2. Create an account.

3. 'Earn Points' > Click on 'Follow on Instagram (Valid for 1st Order)'.

4. Follow @icesecret.co on Instagram.

5. #ICESECRETCLUB Icon > 'Get Rewards'.

6. Copy the unique code generated for you and apply it at checkout under the 'Gift card or discount code' field to utilise it.

This $15 off first order voucher is applicable on all items, including promotional items/ bundles, with no minimum spend required.

I was an #ICESECRETCLUB member before this program launched! What happens to my points?

Your points balance will remain intact. Points will still expire 365 days from the date they were issued.

 

  • Also, as a big thank you to our regulars, if you had an account with Ice’s Secret Club before 1st March 2022, your accumulative spending for this new program will begin on 1st March 2022. This gives you a head start!

Your points balance will remain intact. Points will still expire 365 days from the date they were issued.

 

  • Also, as a big thank you to our regulars, if you had an account with Ice’s Secret Club before 1st March 2022, your accumulative spending for this new program will begin on 1st March 2022. This gives you a head start!

How do I check what tier I'm in currently?

  1. 1. Login to your account.
  1. 2. Click on the pink #ICESECRETCLUB icon on the bottom right of our website.
  1. 3. On the 'Get Rewards' tab, scroll down to the VIP Tiers section to view your current tier.
  1. 1. Login to your account.
  1. 2. Click on the pink #ICESECRETCLUB icon on the bottom right of our website.
  1. 3. On the 'Get Rewards' tab, scroll down to the VIP Tiers section to view your current tier.

How much do I have to spend to reach the next tier(s)?

  1. 1. Login to your account.
  1. 2. Click on the pink #ICESECRETCLUB icon on the bottom right of our website.
  1. 3. On the 'Get Rewards' tab, scroll down to the VIP Tiers section to view your current tier.
  1. 4. Click on your tier to view how much you need to spend to reach the next tier(s).
  1. 1. Login to your account.
  1. 2. Click on the pink #ICESECRETCLUB icon on the bottom right of our website.
  1. 3. On the 'Get Rewards' tab, scroll down to the VIP Tiers section to view your current tier.
  1. 4. Click on your tier to view how much you need to spend to reach the next tier(s).

How do I check when my membership period started/ends?

  1. 1. Login to your account.
  1. 2. Click on the pink #ICESECRETCLUB icon on the bottom right of our website.
  1. 3. On the 'Get Rewards' tab, scroll down to the VIP Tiers section to view your current tier and when you achieved it.

    Your membership period would be 365 days after the date you achieved the tier.
  1. 1. Login to your account.
  1. 2. Click on the pink #ICESECRETCLUB icon on the bottom right of our website.
  1. 3. On the 'Get Rewards' tab, scroll down to the VIP Tiers section to view your current tier and when you achieved it.

    Your membership period would be 365 days after the date you achieved the tier.

What are 'tier entry rewards'?

  1. Tier entry rewards refer to the rewards you will receive once you upgrade to a higher tier. These will differ depending on the tier you've advanced to. Refer below for more specifics on the rewards.

     

    Total accumulative rewards refer to the total amount of rewards received by the time you upgrade to a tier. This includes total points earned from your purchases.

  2.  
  3. For example, when you move up to the Sapphire tier:
    Emerald Tier Entry Reward + Sapphire Tier Entry Reward + Points Earned from Purchases = Sapphire Tier’s Total Accumulative Reward

     

    For those in Sapphire, Pink Diamond, or Blue Diamond tiers on 8th Apr 2022 when this program is launched, you will also receive the tier entry rewards from lower tiers in order to fulfil your total accumulative reward. This is a one-off instance, and the points will be credited automatically to your accounts.

  1. Tier entry rewards refer to the rewards you will receive once you upgrade to a higher tier. These will differ depending on the tier you've advanced to. Refer above to the Membership Overview for more specifics on the rewards.

How do I redeem my tier entry points & spa voucher rewards?

    1. For all tier entry points rewards, they will be credited automatically to your account upon moving up a tier.

    2.  
    3. To check your point balance:

    4. 1. Login to your account.

    5. 2. Click on the pink #ICESECRETCLUB icon on the bottom right of the website > refer to 'Your Balance'.

    6.  
    7. To exchange your points for vouchers:

    8. 1. Login to your account.

    9. 2. Click on the pink #ICESECRETCLUB icon on the bottom right of the website > 'Get Rewards'.

    10. 3. Choose the voucher you'd like to redeem and click 'Earn'.

    11. 4. Copy the code generated and paste it in the 'Gift card or discount code' field during checkout to utilise it.

    12.  
    13. Points are valid for 365 days from the date of issue. You will receive a reminder 15 days before its expiry. Vouchers are valid for 90 days upon redemption, and no reminders will be issued prior to its expiry.
    14.  
    15. For all tier entry spa voucher rewards, follow these steps to redeem them upon moving up a tier:

    16. 1. Check the spa vouchers you've been rewarded with your tier here: Rewards Page.
    17. 2. Make an appointment with Supreme QX Beauty Spa; details found below.

     

    SMS for Enquiries

    Bishan outlet: +65 8726 0090

    Orchard outlet: +65 8726 0076

    During the date of appointment, you must be able to prove an indication of your tier by logging in to your account and presenting it to the spa. Screenshots will not be accepted.

     

    Click here for more contact details.

  1. For all tier entry points rewards, they will be credited automatically to your account upon moving up a tier.

    •  

    To check your point balance:

    1. Login to your account.
    2. Click on the pink #ICESECRETCLUB icon on the bottom right of the website > refer to 'Your Balance'.
    •  

    To exchange your points for vouchers:

    1. Login to your account.
    2. Click on the pink #ICESECRETCLUB icon on the bottom right of the website > 'Get Rewards'.
    3. Choose the voucher you'd like to redeem and click 'Earn'.
    4. Copy the code generated and paste it in the 'Gift card or discount code' field during checkout to utilise it.
    •  

    Points are valid for 365 days from the date of issue. You will receive a reminder 15 days before its expiry. Vouchers are valid for 90 days upon redemption, and no reminders will be issued prior to its expiry.

 

For all tier entry spa voucher rewards, follow these steps to redeem them upon moving up a tier:

  1. Check the spa vouchers you've been rewarded with your tier here: Rewards Page.
  2. Make an appointment with Supreme Boutique Spa; details found below.

 

SMS for enquiries: +65 8726 0090

 

During the date of appointment, you must be able to prove an indication of your tier by logging in to your account and presenting it to the spa. Screenshots will not be accepted.

 

Click here for more contact details.

How do I earn points?

  1. You'll earn 5 points per $1 spent on our products* online, including flash deals and promotions. This means you're enjoying point rebates on top of existing promotions!

  2. These points may be used to redeem Ice's Secret or Dr. Hair by Ice's Secret vouchers^. Kindly refer to 'How do I reedem my points for vouchers?' to find out more.

  3.  
  4. Points are valid for 365 days from the date of issue. You will receive a reminder 15 days before its expiry.

    *Point rebate exclusions apply to KetoEssentials, BeautyEssentials, and facial treatment purchases.
    ^Voucher exclusions apply to KetoEssentials, BeautyEssentials, flash deals, promotional items, and facial treatment purchases.

  1. You'll earn 5 points per $1 spent on our products* online, including flash deals and promotions. This means you're enjoying point rebates on top of existing promotions!

    •  

    These points may be used to redeem Ice's Secret or Dr. Hair by Ice's Secret vouchers^. Kindly refer to 'How do I reedem my points for vouchers?' to find out more.

    •  
    Points are valid for 365 days from the date of issue. You will receive a reminder 15 days before its expiry.

    * Point rebate exclusions apply to KetoEssentials, BeautyEssentials, and facial treatment purchases.
    ^ Voucher exclusions apply to KetoEssentials, BeautyEssentials, flash deals, promotional items, and facial treatment purchases.

How do I redeem my points for vouchers?

    1. You can redeem your points from the #ICESECRETCLUB icon at the bottom right of our website! There will be 2 categories of vouchers for you to choose from - Ice's Secret and Dr. Hair by Ice's Secret. Vouchers are non-exchangeable once you have chosen a category.
    2.  
    3. 1. Login to your account.

    4. 2. Click on the pink #ICESECRETCLUB icon on the bottom right of the website > 'Get Rewards'.

    5. 3. Choose the voucher you'd like to redeem and click 'Earn'.

    6. 4. Copy the code generated and paste it in the 'Gift card or discount code' field during checkout to utilise it.

      Points are valid for 365 days from the date of issue. You will receive a reminder 15 days before its expiry.

      Vouchers will be valid for 90 days upon redemption
      , and no reminders are given prior to expiry. Voucher redemptions cannot be reversed, and points cannot be refunded to you. Vouchers redeemed with points are applicable for regular priced items* only, with no minimum spend. The current terms for shipping fees will still apply.

      *Exclusions apply to KetoEssentials, BeautyEssentials, flash deals, promotional items, and facial treatment purchases.

    1. You can redeem your points from the #ICESECRETCLUB icon at the bottom right of our website! There will be 2 categories of vouchers for you to choose from - Ice's Secret and Dr. Hair by Ice's Secret. Vouchers are non-exchangeable once you have chosen a category.
    2.  
    3. 1. Login to your account.

    4. 2. Click on the pink #ICESECRETCLUB icon on the bottom right of the website > 'Get Rewards'.

    5. 3. Choose the voucher you'd like to redeem and click 'Earn'.

    6. 4. Copy the code generated and paste it in the 'Gift card or discount code' field during checkout to utilise it.

      Points are valid for 365 days from the date of issue. You will receive a reminder 15 days before its expiry.

      Vouchers will be valid for 90 days upon redemption, and no reminders are given prior to expiry. Voucher redemptions cannot be reversed, and points cannot be refunded to you. Vouchers redeemed with points are applicable for regular priced items* only, with no minimum spend. The current terms for shipping fees will still apply.

      *Exclusions apply to KetoEssentials, BeautyEssentials, flash deals, promotional items, and facial treatment purchases.

Can I reverse my voucher redemption? Can I exchange my vouchers for a different one?

Voucher redemptions cannot be reversed, and points cannot be refunded to your account.

 

Please take note before redeeming vouchers that they will be valid for 90 days upon redemption, and no reminders are given prior to expiry. Vouchers redeemed with points are applicable for regular priced items* only, with no minimum spend. The current terms for shipping fees will still apply.

*Exclusions apply to KetoEssentials, BeautyEssentials, flash deals, promotional items, and facial treatment purchases.

There will be 2 categories of vouchers for you to choose from - Ice's Secret and Dr. Hair by Ice's Secret. Vouchers are non-exchangeable once you have chosen a category.

Voucher redemptions cannot be reversed, and points cannot be refunded to your account.

 

Please take note before redeeming vouchers that they will be valid for 90 days upon redemption, and no reminders are given prior to expiry. Vouchers redeemed with points are applicable for regular priced items* only, with no minimum spend. The current terms for shipping fees will still apply.

 

*Exclusions apply to KetoEssentials, BeautyEssentials, flash deals, promotional items, and facial treatment purchases.

What can I use my vouchers on?

After creating your account, please input your date of birth in your profile to enjoy your birthday rewards when the big day arrives!

1. Login to your account.
2. Click on the pink #ICESECRETCLUB icon on the bottom right of our website.

3. 'Earn Points' > '#ICESECRETCLUB Birthday Gift'.

4. Input your birthday > 'Save'.

 

The birthday discount will be issued to you on your birthdate, and will be valid for one month. You may redeem it via the 'Get Rewards' tab.

Unless stated otherwise, all vouchers redeemed by points are only applicable on regular priced items of the category you have chosen; Ice’s Secret or Dr. Hair by Ice’s Secret.

This excludes promotional items, flash deals, bundles, facial treatments, Trois KetoEssentials and Trois BeautyEssentials.

How do I enjoy my birthday rewards?

After creating your account, please input your date of birth in your profile to enjoy your birthday rewards when the big day arrives!

 

  1. 1. Login to your account.
  2. 2. Click on the pink #ICESECRETCLUB icon on the bottom right of our website .
  3. 3. 'Earn Points' > '#ICESECRETCLUB Birthday Gift'.
  4. 4. Input your birthday > 'Save'.

 

The birthday discount will be issued to you on your birthdate, and will be valid for one month. You may redeem it via the 'Get Rewards' tab.